open telemetry

What is OpenTelemetry (OTel)?

Introduction

Monitoring performance is no longer an option in the complex, distributed, and cloud-native environments today, but a requirement. What is OpenTelemetry (OTel)? It is an open source observability framework that harmonizes the way logs, metrics, and traces are gathered, transmitted, and processed. OpenTelemetry provides the ability to have uniform visibility across applications and infrastructure across platforms and vendors by standardizing these elements.

OpenTelemetry (OTel) is important because it can be used to bring about interoperability. It is also not proprietary like the proprietary tools of monitoring because it does not tie organizations to a single ecosystem. Rather, it establishes a platform upon which the telemetry data may be openly transferred to various locations. This provides an all-purpose observability criterion and scalable, portable, and future-ready monitoring.

If you are also exploring broader cloud computing concepts, OTel fits perfectly as the observability layer in that ecosystem.

Why Observability Needs a Standardized Approach

The current systems have micro services, containers, and server less workloads, which are frequently managed by a hybrid and multi-cloud environment. Classical methods of monitoring did not address this kind of complexity. They tended to monitor individual servers or applications, which created blind spots.

This issue is resolved with the introduction of OpenTelemetry metrics. Metrics are measurable metrics of performance like CPU consumption, request latency, or error rates. OpenTelemetry provides the compatibility of platforms and tools by standardizing the manner in which they are collected. This enables the teams to have comparative results on system behavior and detect bottlenecks in performance more quickly.

If you’d like to dive deeper into telemetry itself, OTel is one of the most practical implementations available today.

what is opentelemetry

How Does OpenTelemetry Work?

Coming back to what organizations inquire when they want to know how does OpenTelemetry works, the solution is that it is a structured pipeline, i.e., instrumentation, collection, and export.
    • Application instrumentation OTel SDKs are available in several programming languages (Java, Python, or Go) and are often integrated with application designs.
    • These SDKs gather telemetry data such as traces, metrics, and logs.
    • The collected data are directed to the OpenTelemetry Collector, which is a vendor-neutral service that normalizes and processes the data.
    • Then the telemetry is sent to monitoring back ends such as Prometheus, Jaeger, or commercial products by the exporters.
    • Users can know the performance trends, dependencies, and anomalies at the system level.
This process demonstrates how does OpenTelemetry work through abstracting complexity in such a manner that is consistent and portable to a variety of environments. If you’re curious about who manages these pipelines, the role of a DevOps engineer is closely aligned with OpenTelemetry implementation.

OpenTelemetry Metrics: Why They Matter

Application monitoring relies on the OpenTelemetry metrics to follow its health. They are quantitative records of data that show the performance of systems over time. Key benefits include:

Consistency: The formats of all the applications are consistent.

Compatibility: Metrics is compatible with various cloud monitoring solutions.

Correlation: Metrics may be displayed together with traces and logs to gain further understanding.

Efficiency: Fewer overheads than custom-built metric collection.

These benefits allow the metrics of OpenTelemetry to enable teams to regress to reactive issue resolution, rather than proactive performance management.

This aligns with the cultural shift many companies experience when adopting a DevOps culture, where continuous feedback and observability are essential.

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OpenTelemetry vs Prometheus

One of the most common comparisons is OpenTelemetry vs Prometheus. Both are widely used, but they serve different purposes. The following table illustrates the distinctions:
FeatureOpenTelemetry (OTel)Prometheus
Primary RoleStandardizes the collection of  traces, logs, and metricsTime-series database and  monitoring system
ScopeData instrumentation and export layerMetrics scraping, storage, and alerting
Data Types SupportedMetrics, traces, logsMetrics only
IntegrationVendor-neutral, works with multiple backendsTypically used with Grafana or Alertmanager
Adoption Use CaseCross-platform observability pipelinesKubernetes and container monitoring
Complementary RoleProvides metrics to Prometheus for  storage/analysisStores and queries metrics collected by OTel
From this, it becomes clear that the debate is not OpenTelemetry vs Prometheus but rather how the two complement each other. OTel standardizes telemetry, while Prometheus provides robust storage and querying. This balance becomes even more important in hybrid cloud environments, where systems span multiple providers.

Does Dynatrace support OpenTelemetry?

If you are wondering, does Dynatrace support OpenTelemetry? The answer is yes. Dynatrace does not just accept OpenTelemetry traces, metrics, and logs but complements them with its high-performance AI-supported automation capabilities. It is both compatible with the OTel SDKs and Collector to offer vendor-neutral and standard observability.

Concisely, even when posing the question, does Dynatrace support OpenTelemetry? the objective response is yes, so it is a dependable option in providing end-to-end visibility in cloud-native, hybrid, and multi-cloud.

What is OpenTelemetry Used For?

An important question will be, what is OpenTelemetry used for? The framework can be used in various applications in industries:
    • Monitoring micro services distributed in e-commerce.
    • The latency of debugging financial applications.
    • Gathering the performance indicators of SaaS platforms.
    • Tracking requests in medical software to enhance reliability.
    • Compliance in the form of supporting secure and reliable logs.
These examples show the wide scope of the applications of what is OpenTelemetry used for, whether it is enhanced digital experiences or regulatory alignment. In fact, as organizations adopt cloud-native application development, OTel becomes a critical companion for tracking behavior across microservices.

The Role of the OpenTelemetry Collector

The core component of the observability pipeline is the OpenTelemetry Collector. It is vendor-agnostic and very extensible, unlike proprietary agents. Its roles include:
    • Getting telemetry information from various sources.
    • It is processing, filtering, and batching it effectively.
    • Simultaneously exporting data to different observability platforms.
    • Reducing the overhead of the system, but preserving performance.
The collector for OpenTelemetry provides organizations with the flexibility to be integrated with a variety of tools without redundancy by decoupling data collection and analysis. For example, when comparing Azure vs AWS vs Google Cloud, OTel provides a standard observability layer across all providers.
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How OpenTelemetry Works in Real Environments

In addition to theory, practical examples of how OpenTelemetry works are eloquent on how valuable it can be:

E-commerce: Monitors checkout procedures in terms of inventory, payments, and shipping microservices.

Finance: Recognizes abnormalities in transaction processing and ensures adherence.

Healthcare: Tracks the patient portal responsiveness to enhance the digital care.

Telecom: The flows of requests are tracked over 5G infrastructure.

Government: Makes citizen digital services transparent.

Such situations demonstrate how this works is reflected in the quantifiable benefits in industries.

OTel is also relevant in mobile cloud computing architectures, where telemetry must be captured across devices and backend services seamlessly.

Industry-Specific Opportunities with OpenTelemetry

Telecommunications: 5G and edge network latency monitoring.

Gaming: Secures availability when there are massive multiplayer player games.

Energy: Maximizes grid distribution by telemetry analytics.

Retail: Follows the customer trails to enhance customization.

Education: Checks on learning sites on the internet.

As industries embrace Ubuntu cloud computing and open platforms, OTel strengthens observability in ways that are transparent and customizable.

OpenTelemetry and the Future of Observability

The future of OpenTelemetry (OTel) seems to be bright, as it is quickly becoming the observation language of choice. As distributed systems keep on becoming increasingly complex, the unified requirements of telemetry will only increase. The future innovations will be able to support logs, enhance their integration with AI-powered analytics, and make them fully compatible with compliance frameworks.

With the current rate of adoption, OTel will probably become a key component of proactive monitoring, and since its purpose is no longer to detect issues once they arise, but rather to predict and prevent them. This trend indicates that OpenTelemetry (OTel) is not a framework only, but a foundation of a new generation of digital reliability.

Organizations investing in best cloud storage for business or planning cloud backup solutions can benefit directly from OTel’s observability. Similarly, as enterprises develop cloud migration strategies, OTel ensures that performance insights are not lost during transitions.

open telemetry collector

Conclusion

So, what is OpenTelemetry (OTel)? It is an open-source, vendor-neutral standard that unifies how telemetry data is captured and shared across systems. Standardizing metrics, traces, and logs it ensures that organizations gain consistent visibility into complex environments.

From metrics of OpenTelemetry to the OpenTelemetry Collector, its ecosystem simplifies observability without sacrificing flexibility. The framework’s compatibility with Prometheus and integration into platforms like Dynatrace underscore its adaptability.

Ultimately, the value lies not in debating the differences but in recognizing how the two complement one another. As enterprises scale their digital transformation, OpenTelemetry will remain essential for ensuring reliability, compliance, and performance in modern systems.

author at cbitss sukhamrit

Sukhamrit Kaur

Sukhamrit Kaur is an SEO writer who loves simplifying complex topics. She has helped companies like Data World, DataCamp, and Rask AI create engaging and informative content for their audiences. You can connect with her on LinkedIn.

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